Payment Policy

Effective Date: [Insert Date]

At Casual Fits MY, operated under WAN TERRACE SUPPLY RESOURCES (003703381-A), we aim to provide a secure, smooth, and reliable payment experience for all customers.

1. Accepted Payment Methods

We accept the following payment methods:

  • FPX Online Banking (Malaysia)
  • Debit / Credit Cards (via secure payment gateway)
  • E-wallets (if available on checkout)

All payments must be completed at checkout to confirm your order.

2. Payment Confirmation

  • Orders are only processed after full payment is successfully received
  • You will receive a confirmation email or notification once payment is completed
  • If payment fails, the order will not be processed

3. Currency

All transactions are processed in Malaysian Ringgit (MYR).

4. Payment Security

We prioritise your security:

  • All transactions are handled via secure third-party payment gateways
  • We do not store any sensitive payment details such as card numbers
  • Your data is protected with industry-standard encryption

5. Pricing & Accuracy

  • All prices listed are in MYR
  • We reserve the right to update prices at any time without prior notice
  • In the event of pricing errors, we reserve the right to cancel or adjust orders accordingly

6. Failed or Pending Payments

  • If your payment is pending or unsuccessful, please retry or use an alternative method
  • Orders with incomplete payment will be automatically cancelled after a certain period

7. Refunds (If Applicable)

Refunds will only be issued in accordance with our Return & Refund Policy:

  • Approved refunds will be processed within 3–7 working days
  • Refunds will be returned via the original payment method
  • Processing time may vary depending on your bank or provider

8. Fraud Prevention

We reserve the right to:

  • Cancel or hold any suspicious transactions
  • Request additional verification if necessary

This is to ensure a safe and secure shopping environment for all customers.

9. Contact Us

For any payment-related enquiries, please contact us:

WAN TERRACE SUPPLY RESOURCES (003703381-A)
No. 56, Lorong Desa Melor 2,
Taman Desa Melor, Senawang,
70450 Negeri Sembilan, Malaysia

Phone: +6013-6342432
Email: iqwan08@gmail.com